Frequently Asked Questions

Everything you need to know about your FaceMe Love experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US, while international orders may take 10-15 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.

Can I track my order?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

At FaceMe Love, we prioritize quality and ethics. We work closely with our manufacturers to ensure high-quality fabrics and fair labor practices in our supply chain.